Terms and conditions

Terms and conditions

Terms and conditions

The Syncly Buyout Program — Terms

Last updated: September 9, 2026

The offer

If you are currently under a paid contract with another social listening platform, Syncly will give you Syncly Social at no charge until that contract expires, up to a maximum of 12 months. When the complimentary period ends, your Syncly Social subscription begins at the annual rate agreed in your Syncly agreement.

The complimentary period is the shorter of the time remaining on your current contract or 12 months, measured from the date your Syncly Social agreement starts. If more than 12 months remain on your contract, you can still apply — tell us on the call and we will look at it case by case, but 12 months is the standard maximum.

This is not a cash payment, a refund, or a credit. We deliver it as a complimentary period written into your Syncly Social agreement, matched to the time remaining on your existing contract.

We do not pay your current platform, and we do not cover cancellation or early termination fees. Whatever you owe that vendor stays your responsibility. You keep paying them under your existing contract; you simply do not pay us at the same time.

The program is limited to 50 companies, first come, first served.

How the 50 spots work

  • A spot is reserved when we approve your application in writing — not when you apply, and not when you book a call.

  • A reserved spot is confirmed when you sign your Syncly Social agreement. If it is not signed within 30 days of approval, the reservation expires and the spot returns to the pool.

  • We do not publish a running count of remaining spots. When all 50 are taken we will update this page, and applications received after that will be declined even if you saw the offer elsewhere.

This offer can also end at any time, without notice, before all 50 spots are taken. There is no fixed end date. An application we have already approved will be honored under the terms in effect on the date we approved it.

How to apply

You must apply through the link we sent you. This offer applies only to applications submitted through the form or scheduling link in the LinkedIn ad or message you received. A request made through our website, by email, or through any other channel does not qualify, even if it is made while the offer is running.

The offer ends for a given campaign the moment we stop running it. If you saw this offer in an ad or message that is no longer live, it is no longer available to you, even if you contact us afterwards.

What we need to confirm

We size the complimentary period from your existing contract, so we have to see two things on a short call:

  • Your renewal date and the time remaining on your current contract. An order form, invoice, renewal notice, or the renewal screen in your current platform is enough. You may redact pricing and any commercial terms — we only need the platform name, the renewal date, and the remaining term.

  • Your current social listening setup, shown on screen, if we ask. We use this only to confirm eligibility. We do not record it, and we do not need to see your data, your queries, or anything confidential.

Declining either one is fine, but the Buyout Program cannot be applied.

Who qualifies

  • Based in the United States, at a company with 51+ employees, using a corporate email on that company's domain

  • Work in social listening, brand marketing, consumer insights, market intelligence, or a related role

  • Currently in a paid contract with another social listening platform, with time remaining on it

  • Authorized to evaluate and sign for software on behalf of that company

  • Able to provide the confirmation described above

  • Signing a Syncly Social agreement is required. Unlike our demo offers, this one is tied to becoming a customer

Standard Syncly Social product minimums apply. The complimentary period covers the scope you contract for; it is not an unlimited-scope entitlement.

Not eligible

Employees of Deep BlueDot, Inc.; competitors of Syncly; existing Syncly customers and companies with an active opportunity; government employees and public officials; students and job seekers; anyone who provides information we cannot verify.

Agencies and consultants are eligible, on their own contract and for their own practice. An agency cannot claim a spot on behalf of a brand that would otherwise apply directly, and a single agency cannot hold more than one spot.

One spot per company, including corporate groups, parents, and subsidiaries under common control.

What the complimentary period covers

  • Syncly Social for the time remaining on your current contract, up to 12 months

  • Query design and onboarding

  • Support during the complimentary period

It does not cover:

  • Anything you owe your current platform

  • Cancellation, early termination, or any other vendor fee

  • Cash, refunds, or credits of any kind

  • Any remaining term beyond 12 months, unless separately agreed

  • Other Syncly products and custom research engagements

If you extend, renew, or re-sign with your current platform after we approve you, the complimentary period is not extended. It runs to the expiry date we confirmed at approval.

We decide who qualifies, and we may cancel

We determine, in our sole and reasonable discretion, whether an application qualifies, and we may decline or cancel one at any time, including after approval if the information provided turns out to be inaccurate or cannot be verified.

Applying does not reserve a spot, and approval does not create a contract. Your use of Syncly Social is governed by your Syncly Social agreement and the Syncly Platform Terms of Service.

Taxes and accounting

You are responsible for determining how to record the complimentary period and for any tax consequences on your side. Your employer's own policies on vendor incentives apply.

Changes

We may change or end this offer at any time. Applications we have already approved will be honored under the terms in effect on the date of approval.

Sponsored by Deep BlueDot, Inc. — a social listening and consumer intelligence software provider. Information you submit is handled per our Privacy Policy. Questions: hello@deepbluedot.io