Conversation Insights
Turn conversations into brand strategy.
See what every mention really means. Syncly reveals granular sentiment, groups conversations into themes, and connects each brand and product mention to the bigger picture.
Brand Insights
Understand the why, not just the what.
Go past raw mentions. Syncly reads sentiment, themes, and brand context so you know what customers really think and why.
Read sentiment, not just polarity
Go beyond positive versus negative. Syncly reads the nuance and intent behind every mention, so you know how people really feel.
See what’s on their minds
Syncly auto-groups conversations into themes, so you instantly grasp what customers care about. No manual keywords required.
Connect every mention to the bigger picture
Syncly links each brand and product mention to context, including competitors and category trends, so insights ladder up to strategy.
FAQ
Questions about brand insights
Understand every conversation about your brand across TikTok, Reels, and Shorts — then turn it into action.
What are conversation insights?
It’s how Syncly turns raw social conversation into meaning: sentiment, themes, and brand context, all read automatically from the videos you’re listening to.
How is sentiment more than positive or negative?
Syncly reads nuance and intent, not just polarity, so you understand how people feel and why.
Do I have to set up keywords or topics?
No. Themes are grouped automatically, so you see what’s on your customers’ minds without building manual keyword lists.
Does it track competitors too?
Yes. Brand and product detection connects every mention to the bigger picture, including competitors and category trends.
