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About

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Minimize churn.

Grow with customers.

User feedbacks can indicate many untold customer stories.

Syncly empowers CX team to better understand user feedbacks and engage customers in a scalable way.

User feedbacks can indicate many untold customer stories.

Syncly empowers CX team to better understand user feedbacks and engage customers in a scalable way.

Minimize churn.

Grow with customers.

User feedbacks can indicate many untold customer stories.

Syncly empowers CX team to better understand user feedbacks and engage customers in a scalable way.

Fuel user insights into your product.

Build what matters to your users.

Fuel user insights into your product.

Build what matters to your users.

Aggregate

1

Single source of truth for

all user feedbacks.

2

Categorize

Triage based on impact,

not by guts.

3

Announce

Build not only product,

build trust.

4

Analyze

Monitor CX in real-time

Aggregate

Single source of truth for

all user feedbacks.

Single source of truth for

all user feedbacks.

Syncly seamlessly collects user feedbacks from various sources to ONE place.

You can push user feedbacks to syncly with a single click.

Syncly seamlessly collects user feedbacks from various sources to ONE place.

You can push user feedbacks to syncly with a single click.

Submit where you want to collect feedbacks from
Now support Slack Upcoming - Zendesk, Intercom, etc.

Categorize

Triage based on impact, not by guts.

Syncly will auto tag each feedback based on convention, and grade an impact score, eliminating manual workloads. So you have more time scaling with customers.

Syncly AI will automatically prioritize each incoming user feedback

based on impact score.

So you will always know what to do, where to pay attention first.

Push context rich features directly to dev tools.

Submit your favorite tools for issue tracking
I'd like to link to our knowledge base in notion to
individual features
I'd like to link to our knowledge base in notion to
individual features
Archive
Add to feature
I'd like to link to our knowledge base in notion to individual features
Company
Labels
Sentiments
Hi all! Maybe it’s just me but I'd like to link to our knowledge base in notion to individual features.So that we can keep a bit of documentation that relates to a specific feature. Any way we can link these together?
documentation
feature
notion
knowledge
Add keywords
Related Feedbacks
Adding documentations to feature level
Priority
Status
Add related links
Urgent
To do
User should be able to add multiple documents to feature level to link/access relevant knowledge base from each feature level on Syncly.
Linked Feedback list

Announce

Build not only product, build trust.

Build not only product, build trust.

Let your users know their opinion matters and increase engagement.

Syncly keeps track of the customers and the requested feedbacks, you can notify them personally once feature is released.

Let your users know their opinion matters and increase engagement.

Syncly keeps track of the customers and the requested feedbacks, you can notify them personally once feature is released.

Branded emails
Following
Top 5 topics this week
Overall sentiment trend over time
Topics explorer
features
feedback
setiment
bug
Sentiment
Positive
Negative
Neutral

Analyze

Monitor CX in real-time

Monitor CX in real-time

Syncly dashboard helps you spot emerging feedback trends and anomalies.

Track post release feedbacks and know when to reach out to customers to prevent churn.

Instantly share the real time CX report with your organization.

Whether it is for user research or to track post release feedbacks,

Syncly dashboard AI can help you spot emerging feedback trends and anomalies.

Instanly share the big picture with your organization and your customers.

Get started with Syncly today

Understand what users want in real-time. Minimize churn.

Understand what users want in real-time.

Build more PLG ready products.

Request Access

Build what matters

to your users.

Aggregate

1

Single source of truth for

all user feedbacks.

2

Categorize

Triage based on impact,

not by guts.

3

Announce

Build not only product,

build trust.

4

Analyze

Monitor CX in real-time

Prioritize
Prioritize based on impact, not by guts.
Syncly AI will automatically prioritize each incoming user feedback based on impact score.
So you will always know what to do, where to pay attention first.
Push context rich features directly to dev tools.
Submit your favorite tools for issue tracking
Analyze
Monitor CX in real-time
Wether it is for user research or to track post release feedbacks, Syncly dashboard AI can help you spot emerging feedback trends and anomalies.
Instanly share the big picture with your organization and your customers.
Top 5 topics this week
Topics explorer
features
feedback
setiment
bug
Sentiment
Positive
Negative
Neutral
Overall sentiment trend over time
Connect
Stay connected with users.
Build not only product, build trust.
Let your users know their opinion matters. Syncly keeps track of feedback-feature links and lets your customers know once feature is released based on their input.
Branded emails
Following
Collect
Push user feedbacks to your inbox with a single click.
Syncly seamlessly collects user feedbacks from various sources to ONE place.
Single source of truth for all user feedbacks.
Now support Slack
Upcoming - Zendesk, Intercom, etc.
Get started with Syncly today
Understand what users want in real-time. Build more PLG ready products.