Syncly Social
Social listening for the video era
Most brand mentions are never typed. Syncly Social hears, reads, and sees inside TikTok, Reels, and Shorts, then turns it into action.
Trusted by fast-growing brands · Backed by Y Combinator
3–4x
Data coverage vs text-only tools
10+
Platforms in one workspace
The gap
Text-only listening misses half the story
On short-form video, the mentions that matter most are the ones no one types.
Untagged mentions
A large share of short-form mentions never uses a tag. You miss the praise, the complaints, and the trend forming.
Brand risks
Product misuse, unsafe contexts, and off-brand placements never trigger a text alert. By the time you find it, it has traction.
Slow setup
Legacy tools are powerful and slow. Your team needs answers today, not after weeks of configuration.
Social video analysis
Never miss a mention, shown or written
Audio Intelligence transcribes what is said and AI Vision reads on-screen text and product shots, so your coverage reflects what people actually say and show.
Heard
Mentions spoken aloud, caught from full video transcription even with no caption or tag.
Read
Mentions written on screen, caught from overlays and subtitles.
Seen
Your product or logo shown, caught even when no one says a word.
Comparison
Built for video, not retrofitted for it
Text-first tools read the caption around the clip. Syncly Social is AI social listening that reads the clip itself.
Capability
Syncly Social
Text-first legacy tools
Manual research
General LLMs
Video coverage
✓
~
Captions only
~
Sampled by hand
✕
Spoken mentions (STT)
✓
✕
~
Watch manually
✕
On-screen text (OCR)
✓
✕
~
Watch manually
✕
Logo and product detection
✓
✕
~
Watch manually
✕
Untagged mentions
✓
✕
~
Watch manually
✕
Analysis at scale
✓
Millions of posts
✓
Text only
✕
Sample only
✕
Breaks on large datasets
Query building
✓
Plain language
~
Boolean
✕
✓
Plain language
✓ Native · ~ Partial or transcript only · ✕ Not supported
Feature information reflects publicly available data as of July 2026. Verify current capabilities with each platform directly before making a purchase decision.
Use cases
Listen to what’s hidden, predict what’s next
Two jobs your team runs every week, both grounded in social video listening — what actually happens inside the video.
Social Listening
Measure how well your brand is landing with customers. Spot the brand perception gap between intention and reality, then close it with timely action.
Learn more
Competitive Analysis
Decode the video strategies driving your rivals’ success. Outsmart competitors with data-driven social campaigns.
Learn more
Risk detection
Catch product misuse, unsafe contexts, and off-brand placements while the story is still small.
Learn more
Features
Stop counting mentions. Start tracking stories.
Syncly Social groups conversations into themes, tracks how they move, and hands your team the answer.
Video Analysis
Hear, read, and see inside every video with STT, AI Vision, and creator demographics.
Conversation Insights
Read sentiment and themes, then connect every mention to the bigger picture.
Ask Syncly
Ask in plain language. Get a report with charts, sentiment, and cited source clips.
Smart Query
Describe what matters in plain language. The AI filters the noise, no Boolean required.
MCP connector
Bring Syncly’s social intelligence into Claude, ChatGPT, and your AI workflows.
FAQ
FAQ on Syncly Social
The questions teams ask before they switch, answered straight.
How is this different from asking ChatGPT or Perplexity?
General AI models read what has been written about a video, not the video itself. They work from captions, articles, and pages that were already indexed, so a clip with no caption is invisible to them, and they break down when you point them at millions of posts. Syncly Social analyzes the clip: the words spoken, the text on screen, and the products shown. Every answer comes back with the source clips attached, so you can check it in one click instead of trusting a summary.
We already use a text-first listening tool. Why add Syncly Social?
Keep it for text and news, and add the layer it cannot see. Text-first tools track captions, hashtags, and mentions, which works until the conversation moves into video. A creator can praise you on camera and never type your name, and that mention never reaches your dashboard. Syncly Social captures those untagged mentions through speech and on-screen text, which is where the 3 to 4x coverage difference comes from.
How is this different from an agency or manual research?
Manual research is bounded by how many videos a person can watch. Whatever an analyst had time to open becomes your sample, and the choice of what to open is a bias you cannot audit. Syncly Social analyzes the full set continuously, groups it into themes, and links every finding back to the clip it came from, so the work is repeatable rather than a one-off deck.
What does Syncly Social analyze that caption-based tools cannot?
Three things live inside the clip and nowhere else. Speech, so a spoken brand mention counts even with no caption. On-screen text, including overlays and subtitles that appear for only a second. And the product or logo itself, detected frame by frame for visual share of voice. Caption-based tools read the text wrapped around the video and record none of this.
How long does setup take?
Days, not months. There is no Boolean string to write and no taxonomy to build. You describe what matters in plain language and the AI filters the noise to your definition.
Which platforms does Syncly Social cover?
Syncly Social covers TikTok, Instagram Reels, YouTube Shorts, and other major video platforms, and it analyzes them in one view rather than one tab per platform.
Can I trace an insight back to the original video?
Yes, and that is the point. Ask Syncly returns a report with charts, sentiment, and themes, and every claim in it carries the source clips it came from. You open the video, watch the moment, and confirm the read yourself. Nothing asks you to trust a number you cannot see behind.
Is Syncly Social available for agencies?
Yes. Agencies use Syncly Social to manage social intelligence across multiple brands and clients from one workspace.
Does Syncly Social support multilingual content analysis?
Yes. Global Insights analyzes video conversations across languages and normalizes them into one view, so language is never a blind spot. Auto translation means you can read a market you do not staff.
Can Syncly Social identify and filter sponsored content?
Yes. Syncly Social automatically detects sponsored or paid content so you can filter it out and keep your analysis focused on authentic conversation.
