How to proactively understand customer sentiment using AI

How to proactively understand customer sentiment using AI

Thursday, June 27, 2024

10 - 10:40 AM PDT

In an era of economic uncertainty, providing five-star customer experience/satisfaction stands out as a key differentiator, significantly enhancing user retention and lowering churn.


This event by Syncly (YC W23) will focus on methodologies for enhancing customer sentiments and leveraging AI to understand customer sentiment at scale.

In an era of economic uncertainty, providing five-star customer experience/satisfaction stands out as a key differentiator, significantly enhancing user retention and lowering churn.


This event by Syncly (YC W23) will focus on methodologies for enhancing customer sentiments and leveraging AI to understand customer sentiment at scale.

In an era of economic uncertainty, providing five-star customer experience/satisfaction stands out as a key differentiator, significantly enhancing user retention and lowering churn.


This event by Syncly (YC W23) will focus on methodologies for enhancing customer sentiments and leveraging AI to understand customer sentiment at scale.

In this event, you will…

  • Hear from the experts on how their teams maintain five-star customer satisfaction

  • Understand how to leverage AI to understand customer sentiment at scale

  • Learn the key drivers and metrics that impact customer sentiment

  • Learn survey takeaways from 400+ CX leaders on the impact of customer sentiment on their KPIs.


Join us in building a definitive guide to customer experience management leveraging the latest technologies!


Can't make it to this live session?
Register and we'll send you the takeaways and the recording.

In this event, you will…

  • Hear from the experts on how their teams maintain five-star customer satisfaction

  • Understand how to leverage AI to understand customer sentiment at scale

  • Learn the key drivers and metrics that impact customer sentiment

  • Learn survey takeaways from 400+ CX leaders on the impact of customer sentiment on their KPIs.


Join us in building a definitive guide to customer experience management leveraging the latest technologies!


Can't make it to this live session?
Register and we'll send you the takeaways and the recording.

Speakers

Erik Finch

Erik Finch

Director of Operations at Boundless

Henrique Girardi dos Santos

Henrique Girardi dos Santos

Department of Customer Love Lead at Chili Piper

Alex Hong

Alex Hong

Co-Founder at Syncly (YC W23)