Video Social Listening
Social listening for the untagged mentions in TikTok, Reels, and Shorts
Syncly Social detects what people say and show inside short-form video, opens the source clip, then turns the evidence into report-ready insights.
Untagged mentions, spoken and on screen
Full video transcripts, not just captions
TikTok, Reels, Shorts, and 10+ platforms
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Backed by Y Combinator
Syncly Social
Don’t take our word for it. Play the clips.
Three untagged mentions Syncly caught. Never typed, never tagged.
Where Syncly goes further
Capability
Syncly
Text-first tools
Untagged mention detection
✓
✕
Full video transcript (STT)
✓
✕
On-screen text (OCR)
✓
✕
Comment analysis
✓
✕
Instagram Reels
✓
✕
YouTube Shorts
✓
✕
Sentiment
✓
Per-topic, in-video
~
Description-only, one per video
Creator demographics
✓
AI-estimated
✕
Query building
✓
Flexible keywords
~
Account & hashtag only
Automatic theme clustering
✓
✕
Both tools do this
Capability
Syncly
Text-first tools
TikTok coverage
✓
✓
Engagement metrics (views, likes, shares)
✓
✓
Hashtag analysis
✓
✓
Tagged mentions
✓
✓
Sound / music tracking
✓
✓
✓ Native · ~ Partial or transcript only · ✕ Not supported
Feature information reflects publicly available data as of July 2026. Verify current capabilities with each vendor directly before making a purchase decision.
Syncly Social
FAQ
What do text-based listening tools miss?
Anything that is only spoken or shown. Syncly transcribes speech, reads on-screen text, and analyzes comments — across TikTok, Reels, and Shorts.
How is this different from social media monitoring?
Monitoring counts what was tagged. Syncly reads inside the video, so you catch mentions that were never typed.
Can we keep our current tool?
Yes. Many teams keep their existing dashboard for performance reporting and add Syncly for the untagged and multi-platform gap. If you would rather replace it and are locked into a contract, the Syncly Buyout Program can cover Syncly Social for up to the time left on that contract if you qualify — the Buyout Program page has the full terms.
How do I verify an insight?
Every mention links back to the original clip. Open it and watch the moment.
How fast can we start?
Days. Describe what matters in plain language and Syncly filters the noise. No Boolean strings to maintain.
